Employer: What do the Cyclescheme statuses mean?
Cyclescheme operates on the Myschemes platform. Administrators are able to check on the current status of each Certificate request and understanding the various statuses can help ensure effective scheme management. As long as you know what each status means...
Requested: Date the Certificate is requested online by the employee
Declined: Date the Certificate is declined by the employer
Cancelled: Date the Certificate is cancelled
HA sent: Date the Hire Agreement is sent electronically to the participant
HA received: Date the Hire Agreement has been completed by the participant
Ordered: Date the administrator has approved the request
Invoiced: Date the invoice is sent by Cyclescheme via email
Issued: Date the certificate is sent from Cyclescheme to the participant
Redeemed: Date the Partner Store has redeemed the Certificate
Funds received: The date Cyclescheme receive payment from the employer
Remittance created: Date the remittance for the Partner Store is created
Paid: Date the Partner Store has been paid by Cyclescheme
Processing: Date the Certificate is redeemed online with a Partner Store
MV due: Date the participants' End of Hire options are due
MV SA sent: Date the participants End of Hire options are sent
MV reminder sent: Date a reminder End of Hire email is sent
MV final demand sent: Date a final reminder End of Hire email is sent
MV SA signed: Date participant signed and agreed to take ownership of their equipment
MV EUA signed: Date participant signed and agreed to take ownership at a later date
MV paid: Date participant paid the market value of their equipment
Bike returned: Date participant decided to return their equipment to Cyclescheme
EUA deposit paid: Date participant paid their deposit to take ownership of their equipment at a later date
EUA completion due: Date participants extended ownership is due to finish
Archived: Date the certificate data is obfuscated due to its completion or the fact it was declined or cancelled.