How do I redeem my certificate with an online retailer?
Cyclescheme is proud to have integrated with dozens of online retailers to ensure you can enjoy a smooth ordering process.
Each retailer has a somewhat unique checkout process, but as a rule of thumb you can expect to follow a customer journey something like this:
- Build your basket with the online retailer of your choosing
- Select Cyclescheme payment method (this will sit alongside other standard payment methods I.e PayPal)
- You will be asked to enter your Certificate Number and then Redemption Code*
- At this point, your certificate is linked to your chosen retailer and cannot be redeemed elsewhere
- The retailer will send you an order confirmation by email
*Your employer may run 'Sign and Collect' - if this is the case, you'll be prompted to complete a form that details the equipment you're getting prior to your Redemption Code being issued.
Each online retailer should map out their Cyclescheme journey on their website.
Helping hand ✋