What is the 'Sign and Collect' process?
Why do we need 'Sign and Collect'?
It's important that the equipment you collect from the retailer is reflected on your Hire Agreement - the 'Sign and Collect' process ensures this is the case.
It also protects you by reducing the risk of fraudsters using your Redemption Code should your email account become compromised.
What's the exact process?
Cyclescheme will email you a link to start the process.
Once you've logged into the 'Sign and Collect' process you'll be asked to confirm the retailer you are choosing to redeem with. Depending on your choice, we'll present you with the correct next steps for either an in-store or online checkout.
Here is an easy 8 point process flowchart to demonstrate the process: